Frequently Asked Questions

Have you got questions about our products? Check out the FAQ's below to learn more about our processes. Still can't find the answer you're looking for? Head on over to our contact page to send us a message.

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Are all of your pieces designed by you?

Yes, I design and make all of the necklaces that we sell. Our earrings are a mix of unique designs by myself, along with others that have been carefully curated to suit my brand and style. As for our rings and bangles, these are all pre-made and selected in line with our quality standards and brand aesthetics.

How long does it take to create a custom piece?

Depends on the item and what we have in stock but it can take from 2-4 weeks from start to finish. I’m always happy to fast track when necessary or if i can. Just get in contact and we can work something out.

How long does it take for my item to be shipped?

It will take 1-2 business days to organise for shipping (unless it is a custom piece). Please allow 5-7 business days for delivery within Australia. 

Do you ship anywhere in Australia?

Yes, we can ship our jewellery anywhere in Australia including Post Office Boxes, Parcel Lockers and C/O Post Offices

How much does it cost for shipping?

Our flat rate shipping is $10.95 and express is $15.95

Can you send multiple items in the parcel?

Yes, as long as all the items weigh less than 5kg we can send multiple items in the same parcel.

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